Pay & allowances

How to set your own pay rules (Custom Pay Rules)

Build your own pay rules: add a loading for evening hours, see what each section does, set a different rate for a client who pays differently, save it all from a date, and pick that rate on a shift.

  • Video 5:49
  • 27 steps
  • Shown on iPhone
  • Updated Oct 2026

No sound needed: every step is captioned.

Recorded as: Shift Worker, NSW ("Warehouse Worker", no award; own pay with Custom Pay Rules)

Jump to a step
  1. 1Open Settings.
  2. 2Open your job.
  3. 3Configure Rate & Penalties.
  4. 4Open Custom Pay Rules.
  5. 5Pick a kind of day.
  6. 6Add a loading.
  7. 7Name it.
  8. 8Choose how it's earned.
  9. 9Set when it starts.
  10. 10Set the amount.
  11. 11Go back.
  12. 12The rest of the rules.
  13. 13Open Pay Rule Profiles.
  14. 14Start from what you earn now.
  15. 15Add a profile.
  16. 16Name it.
  17. 17Set its rate.
  18. 18Check its rules.
  19. 19Close the list.
  20. 20Next.
  21. 21Pick the date and confirm.
  22. 22Back to your roster.
  23. 23Add a shift.
  24. 24Fill in the times.
  25. 25Pick the profile.
  26. 26Add the shift.
  27. 27See its pay.

  1. Step 1: Open Settings.

    Tap Settings at the bottom right of the screen.

    • Tap Settings at the bottom right.

  2. Step 2: Open your job.

    Tap your job card at the top. The Work Profile page opens.

    • Tap your job card at the top.

  3. Step 3: Configure Rate & Penalties.

    In this example, it's a Shift Worker job: work with no award, where you set your own pay. Your rate is in the card with your job's name. Tap Configure Rate & Penalties.

    • In this example, it's a Shift Worker job.
    • That's work with no award, where you set your own pay.
    • Your rate is in this card.
    • Tap Configure Rate & Penalties.

  4. Step 4: Open Custom Pay Rules.

    Scroll down a little. Under Pay Rules, tap Custom Pay Rules.

    • Under Pay Rules, tap Custom Pay Rules.

  5. Step 5: Pick a kind of day.

    Here you set how your hours are paid: ordinary hours, penalties and public holidays. Each kind of day has its own rules. Tap Weekday.

    • Here you set how your hours are paid.
    • That covers ordinary hours, penalties and public holidays.
    • Each kind of day has its own rules. Tap Weekday.

  6. Step 6: Add a loading.

    Ordinary Hours are paid at your base rate; in this example they run all day, and we kept them. Paid extra for some hours? Add a loading. In this example, 25% after 6 pm. Tap Add a loading.

    • Ordinary Hours are paid at your base rate.
    • Yours run all day. We'll keep them.
    • Paid extra for some hours? Add a loading.
    • In this example, 25% after 6 pm.
    • Tap Add a loading.

  7. Step 7: Name it.

    Scroll down a little. Tap Name and type a name. In this example, Evening. Tap Done to close the keypad.

    • Tap Name and type a name.
    • In this example, Evening.
    • Tap Done to close the keypad.

  8. Step 8: Choose how it's earned.

    Tap Earned By, then choose Hours worked in the window. The time rows become Loading Starts and Loading Ends.

    • Tap Earned By.
    • Choose Hours worked in the window.

  9. Step 9: Set when it starts.

    Tap Loading Starts and spin the wheel to 6:00 pm. Tap anywhere to continue.

    • Tap Loading Starts and spin the wheel to 6:00 pm.
    • Tap anywhere to continue.

  10. Step 10: Set the amount.

    Loading Ends at midnight; we kept it. It's paid as a Percent on top of base; dollar amounts work too. Tap Loading and type the percent. In this example, 25.

    • Loading Ends at midnight. We'll keep it.
    • It's paid as a Percent on top of base. Dollar amounts work too.
    • Tap Loading and type the percent.
    • In this example, 25.

  11. Step 11: Go back.

    Tap Done to close the keypad. Made a mistake? Remove at the top of the card takes off a loading. Tap the back button at the top left.

    • Tap Done to close the keypad.
    • Made a mistake? Remove takes off a loading.
    • Tap the back button at the top left.

  12. Step 12: The rest of the rules.

    Saturday, Sunday and Public Holiday work the same way as Weekday. Scroll down: Special Rules cover days paid differently: one weekday, your public holidays or one-off dates. Overtime starts at time-and-a-half, and long shifts can count as overtime too. Worked Examples show what three shifts would pay, and they update as you go; here's the evening loading. Happy with it? Tap Done at the top right.

    • Saturday, Sunday and Public Holiday work the same way.
    • Special Rules cover days paid differently.
    • For a weekday, public holidays or one-off dates.
    • Overtime starts at time-and-a-half.
    • Long shifts can count as overtime too.
    • Worked Examples show what three shifts would pay.
    • They update as you go.
    • Here's your evening loading.
    • Happy with it? Tap Done at the top right.

  13. Step 13: Open Pay Rule Profiles.

    Your rules are on, and they replace the simple penalty settings. Scroll down a little. Paid differently by different clients? Tap Pay Rule Profiles.

    • Your rules are on. They replace the simple penalty settings.
    • Paid differently by different clients? Tap Pay Rule Profiles.

  14. Step 14: Start from what you earn now.

    Tap Duplicate current setup. It copies your rate and rules as My usual rate.

    • Tap Duplicate current setup.
    • It copies your rate and rules as My usual rate.

  15. Step 15: Add a profile.

    Tap Add a profile.

    • Tap Add a profile.

  16. Step 16: Name it.

    Tap Profile Name and type a name. In this example, Client B.

    • Tap Profile Name and type a name.
    • In this example, Client B.

  17. Step 17: Set its rate.

    Paid one amount per shift? Change Paid By to The shift; in this example, we kept The hour. Tap Hourly Rate and type this client's rate. In this example, $42.00.

    • Paid one amount per shift? Change Paid By to The shift.
    • In this example, we'll keep The hour.
    • Tap Hourly Rate and type this client's rate.
    • In this example, $42.00.

  18. Step 18: Check its rules.

    This profile starts with a copy of your rules; change them here if this client pays differently. Tap Done at the top right.

    • This profile starts with a copy of your rules.
    • Change them here if this client pays differently.
    • Tap Done at the top right.

  19. Step 19: Close the list.

    Swipe down from the top to close it.

    • Swipe down from the top to close it.

  20. Step 20: Next.

    Made a mistake? Tap Cancel at the top left to throw away everything, profiles too. Otherwise, tap Next at the top right. Nothing is saved until you Confirm.

    • Made a mistake? Tap Cancel at the top left.
    • It throws away everything, profiles too.
    • Otherwise, tap Next. Nothing is saved until you Confirm.

  21. Step 21: Pick the date and confirm.

    Pick the date your rules start; shifts before it keep their old pay. In this example, we kept today. Tap Confirm at the top right.

    • Pick the date your rules start.
    • Shifts before it keep their old pay.
    • In this example, we'll keep today.
    • Tap Confirm at the top right.

  22. Step 22: Back to your roster.

    Tap the back button at the top left, then tap Roster at the bottom. If the tabs have shrunk to one round button, tap it first.

    • Tap the back button at the top left.
    • Then tap Roster at the bottom.

  23. Step 23: Add a shift.

    Tap a day, then the + at the top. Tap Add Manually.

    • Tap a day, then the + at the top.
    • Tap Add Manually.

  24. Step 24: Fill in the times.

    Tap a template to fill in the times. In this example, an afternoon shift.

    • Tap a template to fill in the times.
    • In this example, an afternoon shift.

  25. Step 25: Pick the profile.

    Scroll down to the bottom. Pay Rules shows once you have two profiles. Tap it, then choose Client B. Shifts you don't change use your default profile.

    • Pay Rules shows once you have two profiles.
    • Tap it, then choose Client B.
    • Shifts you don't change use your default profile.

  26. Step 26: Add the shift.

    Tap Add Shift at the top right.

    • Tap Add Shift at the top right.

  27. Step 27: See its pay.

    Tap the day, then swipe the box up to see more. Tap Custom Pay Rules to open it. Client B's rate and the evening loading are both in it.

    • Tap the day to see its pay.
    • Swipe the box up to see more.
    • Tap Custom Pay Rules to open it.
    • Client B's rate and your evening loading are both in it.

Good to know

  • The four names, untangled: Shift Worker is a job type, chosen under "What do you do?", for work MyRoster has no award for: you set your own pay from the start. Custom Role is what you pick in the Role & Grade list when your award job's built-in pay doesn't fit; Shift Worker jobs use it underneath, which is why the box is called Custom Role. Custom Rate is the heading over your rate on the Work Profile page until you give your job a name. Custom Pay Rules is the optional, detailed editor inside it, where you set ordinary hours, loadings, weekends, public holidays and overtime yourself.
  • Setting up a new Shift Worker job? The Penalty Rates page has the same Custom Pay Rules row, so you can build your rules from the start.
  • Loadings can be earned by when a shift starts, by the hours worked inside a window, or by when a shift finishes. They can be a percentage, extra dollars an hour, a total hourly rate, or a flat amount per shift.
  • Add another window gives split shifts a second ordinary-hours window.
  • On a day with no ordinary hours (a whole-day Sunday or public holiday rate), Continue Past Midnight keeps that day's rate for the early-morning hours of the next day.
  • Special Rules: Split out a weekday (its page is called Split-out Days) gives one weekday its own rules, for example Fridays. Public holidays uses a region's holidays and lets you change the rate for one holiday. One-off dates pays a single date differently.
  • Overtime starts at time-and-a-half. Different Rates by Day sets weekday, Saturday, Sunday and public holiday overtime separately; Long Shifts Count as Overtime pays hours past a limit as overtime.
  • Cancel at the top left of Custom Pay Rules closes it without keeping your changes. To stop using your rules later, open it again, tap the trash at the top left, then Remove, then Next and Confirm.
  • Your rules only apply after Next and Confirm, and they start on the date you pick: shifts before it keep their old pay.
  • Pay Rule Profiles are kept as soon as you close their list, with no date: editing a profile later changes the pay of every shift tagged with it. Tapping Cancel on the Custom Role box before you confirm throws away profiles you added since you opened it.
  • On a shift, Pay Rules only shows once you have two or more profiles. Shifts you don't change use your default profile. To change the default, touch and hold a profile in the list and tap Set as Default.
  • Paid your own allowances? See the allowances tutorial. On-call pay (On-Call Pay in the same box) is in the on-call tutorial. Using Custom Role for an award job is in the Custom Role tutorial.
  • The rates and amounts in this tutorial are an example.

Still stuck? Email Jamie — I answer every message personally.

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