Support

How can I help?

Got a question, a bug, or an idea for MyRoster? You're in the right place.

Try the tutorials first
Short videos and step-by-step guides for adding and changing shifts, repeating rosters, what each shift and pay day pays, allowances, setting up your pay from your contract or agreement, your own pay rate and pay rules, annual leave and leave loading, sick days, overtime, on call, changing your job, tracking two jobs, deductions, salary packaging, seeing your pay after tax, logging work expenses and car trips, your CPD portfolio and more.
Email
hello@myrosterapp.com.au
App Store
Rate & review on iOS
Google Play
Rate & review on Android
Memoji of Jamie, the developer of MyRoster
A note from Jamie
Developer of MyRoster · Shift-working nurse

Hi! I'm Jamie — I built MyRoster, and I personally read and reply to every single email. There's no support team or ticket queue here, just me.

I still work as a nurse doing shift work (it's why MyRoster exists!), so if I'm in the middle of a run of shifts it might take me a little longer to get back to you (darn those night shifts! ) — but I always will. Most emails are replied to within a day.

Having an issue with the app? The best way to reach me is from inside MyRoster via Settings → Help & Contact. Emails sent from there include a small diagnostics file that helps me track down the problem much faster.

— Jamie

Send a message

Prefer a form? Fill this in and it lands straight in my inbox.

Prefer email? Reach me directly at:

hello@myrosterapp.com.au